Delivery Time = Processing Time 3-7 days + Shipping Time
For most cases, we do not require you to return the item. Because each item is custom-made for you. That means If you are offered a refund or a replacement order, there will be no need to return the received item.
The following reasons are covered by our 30 Days Refund / Replacement Policy.
The following reasons are NOT covered by our 30 days Refund & Replacement Policy. We are not liable for these issues.
Crafted from high-grade optical crystal with a smoothly polished surface. This ornament is scratch-resistant, lightweight, and crystal clear, refracting light beautifully to create a stunning, eye-catching visual effect.
With a thickness of only approximately 2 mm, this ornament is ultra-thin but sturdy and long-lasting. The crystal material will not fade, maintaining its transparency and brilliance for years to come.
Each ornament comes with a red hanging cord, making it simple to hang on your Christmas tree, window, or wreath — adding a personal touch to your holiday décor.
Choose your preferred quote from a variety of options:
Upload your favorite photo, enter your couple’s names (up to 13 characters each, 30 total), and specify the year (4 digits) to create a one-of-a-kind keepsake.
Ideal for Christmas, Valentine’s Day, Father’s Day, Mother’s Day, Halloween, Easter, or Children’s Day. A thoughtful personal gift for partners, friends, colleagues, kids, or classmates.
Note
Package: We will choose an appropriate box for packaging based on the actual size of the product to ensure that you receive your products in the best condition
Warm Tips:
• Due to transportation and product features, self-assembly may be necessary.
• Please be aware that the preview may be slightly different from the physical item in terms of color due to our lighting at our product photoshoot or your device’s display.
Once the production starts, we cannot make any changes, so please verify all details carefully
